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Anti Spam Filter Information and Setup
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| How
It Works
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When you log in into the
Junk E-mail system for
the first time, Junk e-mail filtering will be automatically
activated for your email address, and your Junk
E-mail message center will be created. (From this
moment on, all e-mail sent to your mail box will
pass through the Postini Junk E-mail Anti-spam filter.)
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Once logged on, you'll
be able to adjust the strength of the e-mail filtering
according to the following categories:
Sexually Explicit,
Get Rich Quick,
Special Offers,
Racially Insensitive.
- We suggest you to log in into
your message center periodically, and check for any
legitimate e-mails that may have been accidentally
filtered. If you find a legitimate email, you can
easily choose to deliver it to it to its final destination.
You are given the option to deliver any of those messages.
Note: Any message not delivered
after a 14 day period, will be automatically deleted.
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Accessing and Personalizing Spam
Filters |
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ACCESS
YOUR PERSONAL MESSAGE CENTER
- After you log in, you will see an new
screen on the Message Center. If suspicious messages have
been quarantined they will be displayed. You are the only
one that has access to this password-protected site.
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| CHECK YOUR
MESSAGE CENTER FOR QUARANTINED EMAIL
For any messages quarantined as junk email,
you can read the sender and subject of the suspicious messages
and choose whether you would like them removed or delivered.
- To remove or deliver multiple messages
at one time, select any messages using the checkbox next
to each message or use the one checkbox in the header to
select/unselect them all at once.
- To read the body of the message,
click on the subject line. Once you read the message, you
can decide whether to remove or deliver it.
Remove: If you select remove,
the message will not be delivered to your inbox. The message
is moved to the "Removed" folder where it will
expire on a periodic basis.
Deliver: Legitimate email should
be delivered to your inbox. After you select "Deliver"
a message, you'll be prompted whether or not you want
to "approve" the sender to your Approved Senders
list. Approving this will prevent future messages from
that address from being quarantined in your Message Center.
Delivered messages are moved to the "Delivered"
folder.
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| CONFIGURE YOUR SETTINGS
You can adjust your settings at any time to better suit your
personal preferences.
At the top of your Message Center, click
"Junk Email Settings". The link will display a green
or red button to show whether the service is active or inactive.
Junk Email Settings
- On/Off
Click the "ON" image to activate the spam filters.
Your messages are not filtered until the ON button is activated.
- Spam Filters
The spam filters enable you to select the sensitivity of
different categories of offensive email. Select your level
of tolerance for each category. We recommend you monitor
your Message Center frequently after filters are set in
order to see what is quarantined and make any adjustments.
- Sender Lists
You can block or approve specific senders ("user@company.com")
or domains ("company.com") by entering addresses
manually. (NOTE: professional spammers change their addresses
often, making it difficult to block a specific junk email
sender with this setting.) It is recommended that you add
family, friends, and associates to the Approved Sender list
so messages from these people will automatically bypass
the filters.
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MONITOR YOUR MESSAGE CENTER
Initially, we suggest you monitor your Message Center often.
The junk email filters "remember and learn" from
your interaction, and become more accurate with time. You
can approve or block senders and adjust the filter tolerances
to make the service more effective.
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NOTIFICATIONS OF QUARANTINED EMAIL
You will receive a periodic notice of all junk mail held
in your Message Center. You can visit your Message Center
to review them, or take no action. Quarantined messages
will be automatically deleted on a periodic basis as determined
by your email provider.
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QUESTIONS
OR TECHNICAL PROBLEMS
Contact the technical support team if you have questions.
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