A Business Intelligence (BI) infrastructure consist of three major costs: hardware, software, and support. An enterprise implementation must weigh all of these costs during the planning stage. Hardware and software are simply estimated based on the number of seats and the projected use of the system. Where many managers find difficulty is in the initial development and the ongoing support and administration. FirmSupport’s experienced BI architects and support teams can help companies manage large scale enterprise BI implementations. FirmSupport has expertise at leveraging your existing IT infrastructure, working with the business to meet requirements, and providing critical support and training services.

FirmSupport Desision Support Model

FirmSupport services include user training, installation and troubleshooting, security, administration, integration, and content management. FirmSupport can help: